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Freight | American Export Lines review

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Review
#1176935 Review #1176935 is a subjective opinion of poster.
Reason of review
Poor customer service

American Export Lines Lost of Cargo

1.0
Details
This company lost my cargo to US Custom because they neglected to file import form before it left China. The cargo was scheduled to arrive mid November and be ready for Christmas season sales. Now it's mid December, cargo is under control by US Custom and will be seized for public auction. This company refuse to take responsibility for their mistake because they don't want to pay the penalty to refile this form to US Custom. The penalty is $10,000. This isn't my mistake and they want me to pay. They are blaming everybody but themselves. They even go as far as blaming my supplier in China who is only responsible to transport the goods to their Shanghai port. Date left Shanghai: 10/30 Date arrived in LA: 11/13 Date notify me that cargo will go into GO (government owned): 12/02 Date cargo went into GO: 12/04 (they notified me 2 days before it went into government control) Stay away from this company if you don't want to your goods damaged, lost or take by the government, check out these reviews: https://plus.google.com/107871989255419823779/about
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1 comment
Anonymous
#1204147

What they are talking about is the Importer Security Filing (ISF) which since has been in effect since January 26, 2009. This rule applies to import cargo arriving to the United States by ocean vessels and does not extend to air or inland shipments.

The information submitted in Importer Security Filings improves U.S. Customs and Border Protection’s (CBP) ability to identify high-risk shipments in order to prevent smuggling and ensure cargo safety and security.

Procedure: Before merchandise arriving by vessel can be imported into the United States, the Importer, or their agent (e.g., licensed customs broker or NVOCC Freight Forwarder with a signed power of attorney), must electronically submit certain advance cargo information to CBP in the form of an Importer Security Filing. Importers, or their agent, must provide the ISF Filing through the AMS system no later than 24 hours before the cargo is laden aboard a vessel destined to the United States.

It is important to remember that it is Importer through, their authorized agent, which has the burden of filing the ISF 24 hours of the loading of the vessel in port of departure.

If the Importer or their Agent fails to timely file the ISF, U.S. Customs will cause the goods to be taken to a special warehouse and under current policies, immediately impose the penalty fine, which must be paid before the goods will be released. If it is imposed but not paid with six months, the goods will be sold at government auction.

If the ISF is not timely filed, in order to assess who is at fault will depend upon facts not given in the above scenario, but certainly it is not the duty of the shipper to file the ISF. The ultimate liability will fall upon either the Importer or their NVOCC Freight Forwarder, whichever party is at fault for the non-filing.

In this case, it would appear that as the Importer’s agent, American Export Lines would be liable unless they can show that they requested, but the Importer did not provide, the required ISF information to allow the filing.

In this case, the Importer should have consulted competent legal counsel and if deemed advisable, brought appropriate legal action against American Export Lines for all damages incurred. Of course, if they sat on their rights, the Importer may very well have lost them to a statue of limitations on actions, which only a lawyer should determine.

Review
#567857 Review #567857 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$24000
Preferred solution
Let the company propose a solution
Tags
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It seems Don Nutter is up to his old tricks with a brand new scam. Hopefully he will stay out of jail this time (NOT) HE CURRENTLY WORKS FOR GLOBALTRANZ THROUGH GLOBALFORWARDING.COM (WE SUGGEST NOT USING EITHER COMPANY UNTIL HE IS GONE) this person is bidding on...
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Anonymous
#552872

Written by TOTALLY FALSE POST on October 9, 2012 From Tampa, Florida, US

This is a false report. This website lets you post anything you want without verifying it.

JPS Logistics Owed shipping companies over 20 k. Mr Nutter quite working for them because of the bad business practices.

Review
#203771 Review #203771 is a subjective opinion of poster.
www.shipitsite.com save me $600 on my shipment from Ohio to Florida The trucking company gave me a price of $1100 and told me I got there best rate because we support the troops. Shipitsite.com did that shipment for me for $497.00 I a rate on Freightcenter the quote...
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#196165 Review #196165 is a subjective opinion of poster.
Posted On: 2010-08-28 Total hits: 7 Posted by: Honda pa... Comments: 0 Comment Great Shipping Company www.shipitsite.com Honda Parts Compliment by Honda parts engines You were reading a complaint about Honda Parts. Filing a new complaint about I used to...
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#196161 Review #196161 is a subjective opinion of poster.
I used to use Freight Center HERE IS A QUOTE I RAN ON FREIGHT QUOTE,FREIGHT CENTER AND THEN MY RATES WITH THE SAME CARRIERS.IF YOU WANT TO SAVE MONEY ON SHIPPING email them at rate@shipitsite.com Kristina is my agent. THIS IS FROM PACOIMA,CA 91331 TO SPRING...
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2 comments
Anonymous
#182625

Nick,

You are 100 % right they have great prices. I ship Copy machine that are on pallets, I have tried several shipping companies. There prices were more that shipitsite.com I called them and was amazed at it only cost me and extra $35.00 for residential delivery with lift gates on the truck. You did not list the phone number. I emailed Kristina there number is 352-848-5179

there main site is www.thepalletshipments.com

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#196159 Review #196159 is a subjective opinion of poster.

Contact American Export Lines Customer Service

Website:
Mailing Address:
13500 S. Figueroa St.
Los Angeles, CA 90061
Phone:
(800) 874-4748
All American Export Lines Contacts

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